Dental Front Office Manager/Coordinator

$41,704 - $72,800/Yr

Carlsbad Dental - Carlsbad, CA

Full-time - Mid Level

Carlsbad, CA

About the position

The Dental Front Office Manager/Coordinator at Carlsbad Dental is responsible for managing the front office operations of a fully digital dental practice. This role focuses on providing exceptional patient care, coordinating treatment plans, and ensuring efficient office management. The ideal candidate will be bilingual in English and Spanish, possess strong organizational and communication skills, and have proficiency in dental office management software.

Responsibilities

• Manage phone calls and schedule appointments seamlessly.
• Verify insurance coverage and handle insurance billing efficiently.
• Coordinate treatment plans with confidence and clarity.
• Deliver an outstanding patient experience with a caring and professional demeanor.
• Greet patients warmly and assist them with the check-in process.
• Maintain accurate patient records using dental practice management software such as Dentrix, Eaglesoft, or Epic.
• Process patient billing and insurance claims, ensuring all documentation is complete and accurate.
• Assist in managing office supplies and inventory to ensure the practice runs smoothly.
• Support dental staff by preparing treatment rooms and sterilizing instruments as needed.
• Communicate effectively with patients regarding treatment plans, procedures, and follow-up care.
• Supervise junior staff.

Requirements

• Bilingual fluency in English and Spanish.
• Proficiency in Dentrix/Open Dental with in-depth knowledge of its tools and features.
• Strong organizational skills with the ability to manage multiple tasks simultaneously.
• Excellent communication skills to interact effectively with patients and team members.
• Knowledge of healthcare management practices within a dental setting is preferred.
• Ability to work independently as well as part of a team.

Nice-to-haves

• Experience in a dental office management role.
• Familiarity with Eaglesoft or Epic software.

Benefits

• Opportunities for professional growth and development in a supportive, collaborative environment.
• Competitive salary with room for advancement.