Dental Front Office Receptionist

About the position

Cleveland Family Dentistry is seeking a detail-oriented and patient-focused Dental Front Office Receptionist to join their team. This full-time position involves managing patient interactions and administrative tasks to ensure a smooth and efficient front office operation. The ideal candidate will possess strong communication skills, a positive attitude, and a commitment to providing exceptional patient care.

Responsibilities

• Answer phones
• Confirm patient appointments
• Schedule patient appointments
• Monitor the master schedule
• Manage patient records using an electronic dental record program - Dentrix
• Proactively work to fill hygiene and operative appointment openings
• Manage office incoming and outgoing mail
• Check-in patients when they arrive
• Manage and electronically file patient paperwork
• Check-out patients when appointments are complete
• Collect payments from patients
• View and respond to patients via social networking
• Maintain office organization and cleanliness
• Assist in the recall and reactivation systems
• Perform other front office functions
• Establish and maintain relationships with all patients

Requirements

• Experience in a dental office is preferred
• Excellent time management and organizational skills
• Strong work ethic
• Outgoing personality and positive attitude

Nice-to-haves

• Bilingual ability
• Previous experience with Dentrix software

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Uniform allowance