Dental Front Office - Traveling Oral Surgery Team

About the position

As a Business Assistant supporting our front office, you'll be surrounded by camaraderie and partnership - where patients come first, and continuous learning is encouraged! The successful candidate will bring a passion for helping our team provide the best patient care to the communities they serve. The position involves a Monday-Thursday schedule from 8:30am to 4:30pm or until patient care is complete, with travel to various locations throughout Michigan and reimbursement for travel time and mileage expenses.

Responsibilities

• Greet and welcome patients as they enter the office to create a great first impression.
• Manage front office duties, including answering phones, checking office mail and email, and communicating with patients and insurance companies.
• Utilize Dentrix for patient scheduling and records.
• Schedule and confirm appointments for multiple providers in the office.
• File patient insurance claims and follow up on outstanding claims, verification of benefits, and explanation of coverage.
• Post insurance and patient payments and process accounts receivables.
• Review treatment plan fees and payment options with patients.
• Partner with the providers and team to implement Heartland Dental systems to optimize office potential.

Requirements

• 1+ years of experience in a dental setting.
• 1+ years of experience with insurance billing and accounts receivable.
• Dentrix or other dental software experience.
• Experience working in a fast-paced and customer-centric environment.
• Excellent communication and organizational skills.
• Ability to protect PHI and maintain data safeguards.

Benefits

• Medical, prescription drug and vision insurance.
• Free dental services for yourself and your dependents minus lab fees.
• Life and disability insurance.
• 401(K) retirement plan.
• Health savings account.
• 6 paid holidays annually (after 90 days of employment), 2 weeks paid vacation (after one year of employment).
• Continuing education provided and endless growth opportunities.