Heartland Dental - Wyoming, MI
posted 4 days ago
Full-time - Entry Level
Wyoming, MI
Ambulatory Health Care Services
About the position
As a Business Assistant supporting our front office, you'll be surrounded by camaraderie and partnership - where patients come first, and continuous learning is encouraged! The successful candidate will bring a passion for helping our team provide the best patient care to the communities they serve. The position involves a Monday-Thursday schedule from 8:30am to 4:30pm or until patient care is complete, with travel to various locations throughout Michigan and reimbursement for travel time and mileage expenses.
Responsibilities
- Greet and welcome patients as they enter the office to create a great first impression.
- Manage front office duties, including answering phones, checking office mail and email, and communicating with patients and insurance companies.
- Utilize Dentrix for patient scheduling and records.
- Schedule and confirm appointments for multiple providers in the office.
- File patient insurance claims and follow up on outstanding claims, verification of benefits, and explanation of coverage.
- Post insurance and patient payments and process accounts receivables.
- Review treatment plan fees and payment options with patients.
- Partner with the providers and team to implement Heartland Dental systems to optimize office potential.
Requirements
- 1+ years of experience in a dental setting.
- 1+ years of experience with insurance billing and accounts receivable.
- Dentrix or other dental software experience.
- Experience working in a fast-paced and customer-centric environment.
- Excellent communication and organizational skills.
- Ability to protect PHI and maintain data safeguards.
Benefits
- Medical, prescription drug and vision insurance.
- Free dental services for yourself and your dependents minus lab fees.
- Life and disability insurance.
- 401(K) retirement plan.
- Health savings account.
- 6 paid holidays annually (after 90 days of employment), 2 weeks paid vacation (after one year of employment).
- Continuing education provided and endless growth opportunities.
