Dental Front Office /Treatment Coordinator(Only Dental Exp. Apply)
$45,760 - $45,760/Yr
North Heacock Dental Group - Moreno Valley, CA
posted 19 days ago
Part-time,Full-time - Entry Level
Onsite - Moreno Valley, CA
Ambulatory Health Care Services
About the position
The Dental Front Office/Treatment Coordinator will serve as the welcoming face of the dental practice, ensuring that visitors receive a warm and professional greeting. This role involves coordinating all front desk activities, managing calls and appointments, and providing excellent customer service. The ideal candidate will possess a pleasant personality and a dynamic professional attitude, capable of leading the front desk team and efficiently handling customer complaints.
Responsibilities
- Ensure front desk is tidy and has all necessary stationery and material (e.g. pens, forms and informative leaflets)
- Ensure timely and accurate customer service
- Handle complaints and specific customer requests
- Troubleshoot emergencies
- Monitor stock and order office supplies
- Ensure company's policies and security requirements are met
Requirements
- Proven work experience as a dental receptionist
- Hands-on experience with office machines (e.g. fax machines and printers)
- Proficiency in English (oral and written)
- Solid knowledge of MS Office, particularly Excel and Word
- Excellent communication and people skills
- Good organizational and multitasking abilities
- Problem-solving skills
- High School diploma; additional certification is a plus
Benefits
- Paid time off
