Dental Office Administrator - Treatment plan coordinator

$43,680 - $56,160/Yr

Smiles Of Naperville - Naperville, IL

Full-time - Entry Level

Naperville, IL

About the position

The Dental Office Administrator - Treatment Plan Coordinator at Smiles of Naperville is a full-time role focused on ensuring the smooth operation of the dental practice. The position involves providing excellent support to both patients and staff, managing front desk operations, and maintaining high standards of patient care. The ideal candidate will be a dedicated, organized multi-tasker who can effectively communicate and manage patient records while adhering to HIPAA regulations.

Responsibilities

• Greet patients warmly and manage front desk operations, including answering phones and scheduling appointments.
• Maintain patient records with accuracy while ensuring compliance with HIPAA regulations.
• Assist in the management of dental practice software (Dentrix) to streamline office processes.
• Provide support and review patient's treatment and financial responsibilities based on their insurance benefits.
• Schedule patients based on presented treatment plan.

Requirements

• Previous Dental Experience is preferred.
• Knowledge of HIPAA regulations and commitment to maintaining patient confidentiality.
• Strong organizational skills with the ability to multitask effectively in a fast-paced environment.
• Excellent communication skills, both verbal and written, to interact professionally with patients and team members.

Benefits

• Continuing education credits
• Tuition reimbursement
• Employee assistance program
• Professional development assistance