Dental Office Manager/Dental Assistant

$44,034 - $53,019/Yr

James Watson Dds Plc - Chelsea, MI

Full-time - Entry Level

Chelsea, MI

About the position

We are seeking a dedicated and detail-oriented Dental Office Manager to join our team. In this role, you will play a crucial part in ensuring the smooth operation of our dental practice, managing various administrative and clinical tasks, and contributing to a positive patient experience while adhering to all regulatory standards, including HIPAA compliance.

Responsibilities

• Proficiently implement and deliver the office's daily production and collection goals.
• Greet patients warmly and ensure they feel comfortable during their visit.
• Manage patient scheduling, confirming appointments, and handling cancellations by filling any holes in the schedule to meet the office's daily goals.
• Maintain accurate daily dental records and ensure all documentation complies with HIPAA regulations by setting up pre-appointment records and gathering all post-appointment records and maintaining these records daily.
• Coordinate the dental professionals during procedures by preparing instruments and materials.
• Oversee infection control protocols to maintain a safe and clean environment.
• Handle billing processes, including dental coding and insurance claims.
• Support patients with information regarding treatment plans and post-care instructions.
• Assist in managing inventory of dental supplies and equipment.
• Conduct basic medical imaging as required by the dental team.

Requirements

• Previous experience in a dental office as a dental assistant and patient coordinator is a must.
• Knowledge of HIPAA regulations and infection control practices.
• Familiarity with general dentistry, prosthodontics, pediatrics, and dental assisting techniques is a plus.
• Proficiency in managing dental records and understanding dental coding is desirable.
• Strong communication skills with an emphasis on patient care and support.
• Ability to work effectively in a team-oriented environment while maintaining professionalism.
• Detail-oriented with excellent organizational skills to manage multiple tasks efficiently.