Dental Office Manager

Iron Rose Dental Care - Irondale, AL

Full-time - Mid Level

Irondale, AL

1,001-5,000 employees

About the position

The Dental Office Manager/Practice Manager of Operations at Iron Rose Dental Care is responsible for overseeing the operational aspects of the dental practice, ensuring that the team provides exceptional patient care while supporting the business needs of the office. This role emphasizes leadership, team cohesion, and continuous learning, making the manager a vital partner to the Doctor in achieving practice goals and fostering a positive work environment.

Responsibilities

• Strive towards mastery of role by completing all PMO Training needed to develop technical, commitment, and leadership skills.
• Develop and pursue annual top 10 business goals and 16 personal development goals.
• Ensure goals and priorities of Doctors and teams are achieved through servant leadership.
• Support the Doctor Led, Hygiene Driven, Operations focus philosophy through synergy meetings and team meetings.
• Create alignment with the doctor through daily one-on-ones and weekly touch points discussing communication and support needed.
• Commit to serving as a business partner for the Doctor, collaborating on financial goals.
• Help Doctor prioritize, plan, and block schedule for continuing education.
• Understand the benefits and metrics of DMP and help Doctor monitor progress.
• Identify and support future team growth by selecting candidates that are a good match for the practice.
• Successfully onboard new team members through partnerships with recruiting and support office.

Requirements

• Associate's or Bachelor's degree or 3 - 5 years' leadership experience in a professional office, hospitality, retail, banking, or medical environment.
• Experience working in a fast-paced and customer-centric environment.
• Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies.
• Excellent communication, leadership, coaching, and conflict resolution skills.
• Trustworthy; maintain patient confidentiality and team ethics.

Nice-to-haves

• 1+ years of experience in a dental or medical setting.
• 1+ years of experience with insurance billing and accounts receivable.
• Dentrix or other dental software experience.

Benefits

• Health insurance
• Leadership training provided
• Paid holidays
• Paid time off
• Retirement plan