Dental Office Manager

$65,000 - $70,000/Yr

Smiles Dental - Lacey, WA

Full-time - Mid Level

Lacey, WA

Merchant Wholesalers, Durable Goods

About the position

The Dental Office Manager at Smiles Dental is responsible for overseeing the administrative functions of the dental office, ensuring high-quality patient care, and managing staff performance. This role requires strong leadership skills, a commitment to patient satisfaction, and the ability to multitask in a fast-paced environment. The office manager will play a key role in creating a positive work atmosphere and fostering relationships with both patients and staff.

Responsibilities

• Organizing all administrative aspects of the office by updating patient records and managing clinic calendars.
• Ensuring the delivery of safe and top-quality dental care.
• Organizing and presenting treatment plans and financial arrangements to patients.
• Providing efficient responses to patients, doctors, and staff inquiries.
• Resolving patient issues in accordance with company policies and healthcare regulations.
• Facilitating staff meetings and developing staff skills.
• Monitoring production and collection goals.
• Developing positive relationships with staff and managing performance.
• Greeting patients by name and preparing treatment plans.

Requirements

• 2 years of management experience in a dental office setting.
• 5 years of dental office experience.
• Strong leadership and organizational skills.
• Knowledge of OSHA, state health administration, and HIPAA regulations.
• Effective oral communication skills.
• Aptitude for learning software systems, particularly Eaglesoft.

Nice-to-haves

• Experience in a leadership role with direct customer contact.
• Ability to support business responsibilities and key performance metrics.

Benefits

• Health savings account
• Disability insurance
• Health insurance
• Dental insurance
• 401(k)
• Flexible spending account
• Paid time off
• Vision insurance
• 401(k) matching
• Employee discount
• Life insurance