Dental Office Manager

$40,000 - $70,000/Yr

Diamond Braces - Jackson Heights, NY

Full-time - Mid Level

Jackson Heights, NY

Ambulatory Health Care Services

About the position

The Dental Office Manager at Diamond Braces is responsible for overseeing the daily operations of the dental office, ensuring a positive work environment, and managing a team dedicated to providing excellent patient care. This role includes responsibilities such as team management, training, compliance, patient relations, financial management, and inventory oversight, all aimed at fostering growth and efficiency within the practice.

Responsibilities

• Lead and manage the office team, ensuring smooth operations and fostering a positive work environment.
• Oversee the training and development of staff, ensuring they have the skills and knowledge necessary to perform their roles effectively.
• Participate in the recruitment process, from interviewing potential candidates to making hiring decisions.
• Ensure the office complies with all relevant laws, regulations, and company policies.
• Manage patient relations, addressing concerns and ensuring a high level of customer service is provided at all times.
• Oversee office budgets, billing, and financial reporting, ensuring financial goals are met.
• Manage the inventory of office and dental supplies, ensuring the office is fully stocked and operational at all times.
• Optimize office scheduling and workflow to ensure maximum efficiency and patient satisfaction.
• Ensure all patient and office records are maintained accurately and securely, in compliance with legal and regulatory requirements.
• Be ready to handle additional tasks as required, adapting to the dynamic needs of the practice.

Requirements

• Management experience in a dental office setting.
• Customer service skills.
• Mid-level administrative experience.
• Bachelor's degree in Business Administration or related field.
• Team management experience.
• Dental office experience.
• Strong leadership and communication skills.

Nice-to-haves

• Experience in office management, preferably in a dental or healthcare setting.
• Proficiency in office management software and technology.
• Understanding of compliance and regulatory requirements in a healthcare setting.
• Commitment to continuous learning and professional development.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Paid time off
• 401(k) matching
• Discounted orthodontic care for you and your family
• Ample growth & advancement opportunities