Dental Office Manager

$52,000 - $62,400/Yr

Aesthetic Family Dentistry Of Columbia - Columbia, MD

Full-time - Mid Level

Columbia, MD

Ambulatory Health Care Services

About the position

Aesthetic Family Dentistry of Columbia is seeking an experienced Dental Office Manager to lead their dental practice. The role involves managing day-to-day operations, ensuring patient satisfaction, and overseeing staff performance in a supportive and patient-focused environment. The ideal candidate should possess strong leadership skills, a positive attitude, and a commitment to providing excellent patient care. This position offers a 4-day work week with a close-knit team and opportunities for professional growth.

Responsibilities

• Manage day-to-day operations of the dental office
• Fill schedule for providers and coordinate patient flow
• Welcome and discharge patients in a warm, professional manner
• Manage practice revenue cycle and associated insurance claims
• Input insurance payments accurately and efficiently
• Manage patient financial accounts
• Explain treatment plans and financial obligations to patients
• Provide information and education to patients regarding their treatment
• Oversee patient relations and handle complaints
• Explain office policies to patients
• Manage compliance with OSHA, state and federal regulations
• Assign, direct, and manage staff duties
• Determine staff schedules and find temporary coverage as needed
• Manage hiring and ongoing performance of staff
• Onboard and train new staff
• Coordinate and conduct team meetings
• Engage in conflict resolution
• Perform other duties as assigned

Requirements

• Three years of experience managing a Dental Office
• Well-versed in dental coding and procedures
• Experience with Patterson Eaglesoft is a plus

Benefits

• 401(k)
• Employee discount
• Paid time off