Dental Office Receptionist

$38,480 - $45,760/Yr

Awesome Dental, PLLC - Denver, CO

Full-time - Entry Level

Denver, CO

Ambulatory Health Care Services

About the position

The Front Desk Receptionist at Awesome Dental is a vital role responsible for creating a welcoming environment for patients. This position involves managing patient interactions, scheduling appointments, and ensuring efficient office operations. The ideal candidate will be friendly, organized, and capable of multitasking in a fast-paced dental office setting.

Responsibilities

• Greet and welcome patients in a warm and professional manner
• Register new patients and update existing patient information accurately in the system
• Schedule and confirm patient appointments, including follow-up visits
• Answer phone calls and address patient inquiries, providing information about services, fees, and insurance coverage
• Assist patients with completing necessary forms and documentation
• Verify insurance coverage and obtain necessary authorizations for treatment
• Collect and process patient payments, including co-pays and deductibles
• Maintain a clean and organized reception area, ensuring a comfortable and inviting environment for patients
• Collaborate with the dental team to ensure efficient flow and scheduling of appointments
• Manage and coordinate patient records, including filing and retrieval
• Assist with other administrative tasks as needed to support the smooth operation of the dental office

Requirements

• High school diploma or equivalent
• Prior experience as a receptionist or in a customer service role is preferred
• Strong communication and interpersonal skills
• Excellent organizational and multitasking abilities
• Proficiency in computer skills, including Microsoft Office Suite and Dentrix
• Knowledge of dental terminology and procedures is a plus
• Ability to handle sensitive and confidential information with professionalism and discretion
• Attention to detail and accuracy in data entry and record-keeping
• Friendly and professional demeanor with a genuine commitment to providing exceptional patient care.

Nice-to-haves

• Knowledge of dental terminology and procedures is a plus

Benefits

• Dental insurance
• Employee discount
• Health insurance
• Health savings account
• Opportunities for advancement
• Paid sick time
• Paid time off
• Professional development assistance