Dental Operations Manager

$70,720 - $70,720/Yr

Dr Zak Dental Care - Whittier, CA

Full-time - Mid Level

Onsite - Whittier, CA

About the position

The Dental Operations Manager at Zak Dental is responsible for overseeing the daily operations of the dental practice, ensuring patient satisfaction and safety while leading a team of clinical support members. This role emphasizes mentorship, compliance with safety protocols, and optimizing practice efficiency to enhance patient care and operational effectiveness.

Responsibilities

• Resolve patient issues and complaints
• Record taking and travel between offices
• Generate patient goodwill by encouraging feedback about their experience
• Oversee safety protocol compliance (OSHA, Infection Control, etc.)
• Ensure provider team compliance with quality assurance protocols
• Manage dental providers' schedules to maximize productivity and minimize wait times
• Audit patient charts to collect accurate co-payments
• Oversee patient documentation to ensure completeness
• Provide treatment planning support due to changes in treatment
• Optimize staff schedules to minimize overtime and maximize coverage
• Ensure compliance with California labor laws regarding breaks and mealtimes

Requirements

• 1 year of management experience (Dental experience preferred)
• Leadership and organizational experience in professional or personal life
• Strong communication skills
• Critical thinking and problem-solving capabilities
• Desire to lead others toward a common goal through mentorship
• Ability to learn and master new technologies

Nice-to-haves

• Dental clinical experience as a Dental Assistant and/or X-ray tech
• Bachelor's or Associate's degree in any subject

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Paid holidays
• Paid time off