Dental Receptionist/Front desk

$27,040 - $37,440/Yr

Private Dental Office - Helena, AL

Full-time - Entry Level

Helena, AL

Ambulatory Health Care Services

About the position

The Dental Receptionist position at a private dental office in Helena, AL, is a full-time role focused on providing excellent customer service to patients. The receptionist will manage front desk operations, including scheduling appointments, handling patient records, and coordinating with dental staff to ensure a smooth patient experience.

Responsibilities

• Greet and welcome patients as they arrive at the dental office
• Answer phone calls and schedule appointments for patients
• Manage patient records and update information as necessary
• Verify insurance coverage and process insurance claims
• Collect payments from patients and provide receipts
• Assist with billing and financial arrangements
• Maintain a clean and organized reception area
• Coordinate with dental staff to ensure smooth patient flow

Requirements

• Previous experience working as a receptionist, preferably in a dental or medical office setting
• Familiarity with dental terminology, procedures, and insurance processes
• Proficient in using phone systems and computer software for scheduling and record keeping
• Excellent communication skills, both verbal and written
• Strong organizational skills and attention to detail

Benefits

• Health insurance
• Dental insurance
• Paid time off