Dental Receptionist
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About The Position
Iron Rose Dental Care is seeking a dedicated Dental Receptionist/Business Assistant to join our team in a beautiful and brand new office located in Irondale, AL. This position is crucial in ensuring that our front office runs smoothly and efficiently, providing exceptional service to our patients. As a Business Assistant, you will be the first point of contact for patients, greeting and welcoming them as they enter the office, which is essential for creating a positive first impression. You will manage various front office duties, including answering phones, checking office mail and email, and communicating with patients and insurance companies. Your role will also involve utilizing Dentrix for patient scheduling and records, scheduling and confirming appointments for multiple providers, and filing patient insurance claims while following up on outstanding claims and verifying benefits. In addition to these responsibilities, you will be tasked with posting insurance and patient payments, processing accounts receivable, and reviewing treatment plan fees and payment options with patients. You will partner with the providers and team to implement Heartland Dental systems to optimize office potential. This role is designed for individuals who are hard-working, motivated, and passionate about helping our team provide the best patient care to the communities we serve. Heartland Dental has been recognized for its commitment to creating a supportive and inclusive workplace, and we are excited to welcome a new member to our team who shares these values.
