About the position
We are seeking a detail-oriented Dental Receptionist to join our team at Nextcare Dental in Houston, TX. The ideal candidate will be responsible for managing front desk tasks and ensuring a positive experience for our patients. This role is crucial in creating a welcoming environment for patients and facilitating smooth operations within the dental office. The Dental Receptionist will greet patients and visitors with a welcoming demeanor, ensuring that they feel comfortable and valued from the moment they enter the clinic. In addition to greeting patients, the Dental Receptionist will answer phone calls and schedule appointments efficiently, ensuring that the office runs smoothly and that patients receive timely care. The role also involves verifying insurance information and assisting with billing inquiries, which requires a good understanding of dental terminology and documentation review. Maintaining patient records and ensuring accurate documentation is a key responsibility, as is handling clerical tasks such as filing, faxing, and scanning documents. The Dental Receptionist will also assist with medical collections and billing procedures, which may involve communicating with patients regarding their accounts and ensuring that all financial transactions are handled professionally and accurately. This position is ideal for someone who is organized, detail-oriented, and possesses excellent communication and interpersonal skills, as these attributes are essential for providing exceptional service to our patients.
Responsibilities
- Greet patients and visitors with a welcoming demeanor
- Answer phone calls and schedule appointments efficiently
- Verify insurance information and assist with billing inquiries
- Maintain patient records and ensure accurate documentation
- Handle clerical tasks such as filing, faxing, and scanning documents
- Assist with medical collections and billing procedures
Requirements
- Proficiency in phone systems and office procedures
- Knowledge of dental terminology and documentation review
- Strong organizational skills and attention to detail
- Excellent communication and interpersonal abilities
Nice-to-haves
- 1 year of customer service experience (Preferred)
- 1 year of experience in a dental clinic (Preferred)
- 1 year of computer skills (Preferred)
- Ability to commute to Houston, TX 77063 (Preferred)
- Ability to relocate to Houston, TX 77063 before starting work (Preferred)
