Dental Receptionist

$34,320 - $41,600/Yr

Dental Care Of The Future - Fraser, MI

Part-time,Full-time - Entry Level

Fraser, MI

Ambulatory Health Care Services

About the position

The Dental Receptionist plays a crucial role in the front desk operations of the dental practice, ensuring smooth administrative processes and providing exceptional customer service to patients. This position involves scheduling appointments, managing patient inquiries, and performing various clerical tasks to support the dental team and enhance patient experience.

Responsibilities

• Completes administrative/receptionist tasks.
• Pre-appoints all dental patients.
• Answers telephone and schedules appointments accordingly.
• Receives patients and answers questions, in person and by telephone.
• Responds to inquiries of patients and others and refers to the appropriate person or department when necessary.
• Performs patient collections, treatment planning, and insurance coding.
• Operates printer, fax, scanner, and other office machines as required.
• Prepares outgoing mail and duplicates front desk dental materials.
• Composes, types, and edits correspondence, reports, memoranda, and other materials.
• Assists the public with the use of department facilities.
• Performs all other assigned duties.

Requirements

• Exceptional Customer Service skills
• Dental/Medical Receptionist experience or education equivalent

Nice-to-haves

• Patterson Eagle Soft experience
• Dental insurance and terminology knowledge/experience
• 1+ Years Dental Office Experience or Education equivalent

Benefits

• Monthly bonuses
• Flexible/compressed work schedule
• Team contest rewards
• Weekend shift differentials
• Holiday pay
• Paid Time off
• Medical Insurance
• Flexible Spending Account
• AFLAC Insurance
• Amazing Dental coverage
• Uniforms
• Related educational course reimbursement
• X-Ray Certification sponsorship
• Fun staff events