Dental Receptionist

$39,520 - $45,760/Yr

Unclassified - Jonesboro, GA

Full-time - Entry Level

Jonesboro, GA

About the position

The Dental Patient Receptionist Coordinator will serve as the first point of contact for patients at a leading dental practice in Jonesboro, GA. This role is essential in ensuring a seamless patient experience, managing appointment scheduling, verifying insurance, and maintaining patient records. The ideal candidate will possess strong customer service skills and a background in dental office operations, contributing to the overall well-being of patients.

Responsibilities

• Serve as the first point of contact for patients, providing a friendly and attentive welcome
• Manage appointment scheduling, confirmations, and follow-ups
• Verify insurance coverage and eligibility
• Handle patient inquiries and concerns with professionalism and empathy
• Maintain accurate patient records and manage front desk operations
• Process payments and assist with financial arrangements
• Collaborate with the clinical team to ensure efficient patient flow

Requirements

• 3+ years of dental administrative experience (REQUIRED)
• In-depth knowledge of dental insurance and procedures
• Excellent communication and customer service skills
• Proficiency in Dentrix (dental practice management software)
• Strong organizational and problem-solving abilities
• High school diploma or equivalent

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Paid sick time
• Paid time off
• Paid training
• Free parking