Dental Receptionist

$33,280 - $41,600/Yr

Holt Dental Center - Montclair, CA

Part-time,Full-time - Entry Level

Montclair, CA

About the position

The Dental Office Marketing and Receptionist position at our thriving dental practice in Montclair, CA, is a dual role that combines front desk management with marketing responsibilities. The ideal candidate will provide exceptional patient service while also supporting marketing efforts to attract new patients. This role requires a friendly demeanor, strong organizational skills, and proficiency in technology and communication.

Responsibilities

• Greet and check in patients with a welcoming attitude.
• Answer phone calls and manage patient inquiries and appointment bookings.
• Handle patient check-out, process payments, and verify insurance details.
• Maintain a clean and organized front office environment.
• Manage patient records and ensure privacy compliance (HIPAA).
• Assist in creating and posting content on social media platforms (e.g., Facebook, Instagram).
• Manage email campaigns and patient newsletters.
• Coordinate community outreach efforts, such as dental health fairs or promotions.
• Update and maintain the practice's website and online presence.
• Track and analyze the success of marketing campaigns and patient engagement.

Requirements

• Previous experience as a receptionist, customer service representative, or in a marketing role (preferred).
• Excellent verbal and written communication skills.
• Proficiency with office software (e.g., Word, Excel) and social media platforms.
• Friendly, outgoing, and able to multi-task in a fast-paced environment.
• Strong organizational skills and attention to detail.
• Experience with dental office software (e.g., Dentrix) is a plus but not required.

Nice-to-haves

• Experience with dental office software (e.g., Dentrix) is a plus but not required.

Benefits

• Competitive pay: $16 - $20 per hour.
• Health and dental benefits (for full-time employees).
• Paid time off and holidays.
• Opportunities for career growth and development.
• Friendly, team-oriented work environment.