Dental Receptionist

$40,165 - $41,517/Yr

Crown International Ltd - Bakersfield, CA

Part-time

Bakersfield, CA

Specialty Trade Contractors

About the position

We are seeking a detail-oriented and friendly Dental Receptionist to join our dynamic team. The ideal candidate will be responsible for managing the front desk operations of our dental clinic, ensuring a welcoming environment for patients while efficiently handling administrative tasks. This role requires excellent communication skills and a strong understanding of medical terminology, as well as proficiency in relevant software systems.

Responsibilities

• Greet patients warmly and manage the check-in process to ensure a smooth experience.
• Schedule appointments, confirm patient visits, and handle cancellations or rescheduling as necessary.
• Review documentation and maintain accurate medical records in compliance with clinic policies.
• Process medical collections and manage billing inquiries, ensuring timely follow-up on outstanding accounts.
• Utilize dental software such as Eaglesoft or Epic for patient management and record keeping.
• Assist in coding procedures accurately for insurance claims and billing purposes.
• Communicate effectively with patients regarding treatment plans, insurance coverage, and payment options.
• Maintain a clean and organized front office area to enhance the patient experience.
• Collaborate with dental staff to ensure efficient clinic operations.

Requirements

• High school diploma or equivalent; additional certification in medical administration is a plus.
• Proficiency in dental software systems such as Eaglesoft or Epic is preferred.
• Familiarity with medical terminology and coding practices is essential.
• Experience in documentation review and medical collections is highly desirable.
• Bilingual candidates who speak Spanish are encouraged to apply.
• Strong organizational skills with attention to detail to manage multiple tasks effectively.
• Excellent interpersonal skills to communicate with patients and staff professionally.
• Previous experience in a dental or healthcare office setting is an advantage.