Dep EVC, Chief Information Officer

University of Massachusetts - Worcester, MA

Full-time - Executive

Worcester, MA

Educational Services

About the position

UMass Chan Medical School is seeking a visionary Chief Information Officer (CIO) to lead the strategic planning, implementation, and management of information systems and technology. The CIO will play a crucial role in transforming the institution by leveraging technology to support its strategic priorities, ensuring alignment with organizational goals, and fostering collaboration with academic partners. This position requires a dynamic leader who can navigate a complex environment and drive digital innovation while maintaining a strong focus on diversity, equity, and inclusion.

Responsibilities

• Develop and execute a comprehensive IT strategy and roadmap that aligns with UMass Chan's mission and strategic goals.
• Provide leadership in the planning and implementation of enterprise information systems to support research, teaching, and administrative operations.
• Continue the development of an IT organization with a strong customer service and problem-solving orientation.
• Build and nurture strong relationships within and outside the organization through effective leadership, proactive collaboration, and interpersonal skills.
• Model a consistent commitment to UMass Chan's principles of diversity, equity, and inclusion.
• Lead the development and adoption of strategies for data management, analytics tools, and technology services.
• Collaborate with senior leadership to understand business needs and translate them into technology solutions.
• Develop strong relationships with the Chief Research Informatics Officer, Chief Research Computing Officer, and CIOs at partner organizations.
• Ensure the reliability, security, and scalability of the company's technology systems and infrastructure.
• Manage the implementation of IT services for new facilities.
• Develop and retain competitive, high-performing technology talent.
• Lead the development and implementation of strategies for data management and analytics tools.
• Coordinate and provide training on technology-based products and services.
• Drive digital innovation and transformation initiatives.
• Identify and implement technology solutions that improve efficiency, productivity, and user experience.
• Optimize the use of operating and capital resources.
• Develop sustainable budget models for IT initiatives.
• Identify opportunities for technology upgrades and process improvements.
• Promote the expansion of services to public partners.

Requirements

• Bachelor's degree required.
• Master's degree in information technology, computer science, or related field preferred.
• Ten-plus years of progressive management experience in IT within large, complex organizations.
• Proven track record of strategic planning and leading IT initiatives.
• Experience managing complex IT infrastructure and systems.
• Significant experience implementing new structures, systems, and processes.
• Demonstrated successful experience adopting new processes and systems.

Nice-to-haves

• Experience in healthcare or academic environments preferred.