University of Louisville - Louisville, KY
posted 18 days ago
Full-time
Louisville, KY
Educational Services
About the position
The Department Coordinator II position at the University of Louisville is part of the Graduate Admissions team, focusing on supporting the university's graduate enrollment goals. The role involves managing application data, assisting students through the admissions process, and providing customer support. Attention to detail and effective communication skills are essential for success in this position, which may also require occasional evening or weekend work.
Responsibilities
- Provide fast, accurate, and consistent high-quality data entry for new applications and other required admission documents.
- Review international transcripts for authenticity and bachelor's equivalency according to institutional standards.
- Receive and review submitted documents for completeness, accuracy, and authenticity.
- Answer general questions concerning admission and graduate school policies, procedures, and practices.
- Establish work priorities and coordinate the timely completion of work assignments.
- Act as a point of contact via phone and e-mail, answering inquiries from prospective students.
- Assist with events within the Graduate School, including admissions and orientation events, hooding ceremonies, workshops, and other special programs.
- Research, identify, analyze, and troubleshoot graduate application processing issues.
Requirements
- High School Diploma/GED with two years of related experience or an equivalent combination of education and experience.
- Experience with PeopleSoft, OnBase, and/or Slate is preferred.
- Ability to multitask, adhere to deadlines, and adapt to changing demands and priorities.
- Strong organizational skills and ability to work independently and collaboratively.
Nice-to-haves
- Associate's degree
- 2 years experience in Data Processing
- Experience in working in a higher education environment.
