Department Lead - Apparel

Rural King Supply Company - Knoxville, TN

Full-time - Entry Level

Knoxville, TN

Building Material and Garden Equipment and Supplies Dealers

About the position

The Department Lead at Rural King is responsible for overseeing the efficient operations of the assigned department, ensuring high standards of inventory management, merchandising, and customer service. This role plays a crucial part in maintaining a visually appealing shopping environment and enhancing customer satisfaction through effective team collaboration and adherence to company guidelines.

Responsibilities

• Oversee scanning outs, inventory management, recovery, price changes, and planogram sets.
• Maintain department cleanliness and adhere to the indoor merchandising guide.
• Monitor and maintain accurate inventory levels through regular stock counts and reconciliations.
• Coordinate and execute price changes and update pricing labels and signage.
• Manage the implementation of playbook features and ensure product arrangement according to company standards.
• Provide exceptional customer service and assist customers with inquiries and concerns.
• Support front-end operations by processing transactions or loadouts as required.
• Participate in cross-training for flexibility in various departments and responsibilities.
• Engage in learning initiatives to acquire new knowledge and refine existing skills.
• Demonstrate Rural King's values in all interactions and perform other duties as assigned.

Requirements

• At least 2 years of retail experience with knowledge of the specific department.
• Excellent verbal and written communication skills.
• Strong problem-solving skills and ability to adapt to changing priorities.
• Ability to prioritize tasks and maintain attention to detail.
• Comfortable navigating computer systems and software.

Nice-to-haves

• Experience with inventory management systems.
• Familiarity with retail merchandising standards.

Benefits

• 401(k) plan with a 100% match on the first 3% of contributions and 50% of the next 2%.
• Healthcare plans including virtual doctor visits.
• 15% Associate Discount.
• Access to financial wellness programs like Dave Ramsey's SmartDollar Program.
• Associate Assistance Program and RK Cares Associate Hardship Program.