Navy Exchange Service Command - Port Hueneme, CA

posted about 1 month ago

Full-time - Mid Level
Port Hueneme, CA
11-50 employees
General Merchandise Retailers

About the position

The Department Manager at the Navy Exchange Service Command is responsible for managing sales activities within assigned retail and mall services departments. This role focuses on ensuring that departments are well-stocked, attractively displayed, and adequately staffed to meet sales goals and service standards. The manager will oversee the execution of business strategies, coordinate stock replenishment, and implement customer relations programs to enhance service quality.

Responsibilities

  • Manage sales activities in assigned retail and mall services departments.
  • Ensure departments are fully stocked and merchandise is attractively displayed according to corporate standards.
  • Coordinate stock replenishment with backroom and procurement personnel.
  • Establish and implement an effective customer relations program.
  • Review daily sales reports and recommend markdowns as necessary.
  • Control scheduling to ensure appropriate staffing levels and payroll expenditures.
  • Supervise, train, and motivate assigned sales associates.
  • Conduct market trend comparisons with other retailers to benchmark practices.
  • Implement best practices to improve sales and service standards.

Requirements

  • High school diploma or GED.
  • Mid-level administrative experience.
  • Supervising experience in a retail environment.
  • Under 1 year of retail sales experience.

Nice-to-haves

  • Experience in merchandise controls and inventory management.
  • Knowledge of retail promotions and customer relations.

Benefits

  • Health insurance
  • Dental insurance
  • 401(k)
  • Flexible spending account
  • Pension plan
  • Life insurance
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