About the position
As a Department Manager at Primark, you will play a pivotal role in leading your department to success. Your primary focus will be on maximizing sales, managing inventory, and maintaining high standards within your department. You will have the autonomy to impact the business daily by overseeing inventory management, aligning product movement with customer demand, and ensuring that planograms and period layouts are effectively reviewed and managed. Your commercial acumen will be essential as you stay attuned to market trends, allowing you to order merchandise daily to drive sales and maintain a competitive edge in pricing and product offerings. In this leadership position, you will be responsible for hiring, training, coaching, and motivating a team of Sales Associates and Team Leaders. Your leadership will be crucial in delivering an exceptional shopping experience for customers while fostering a positive work environment for your colleagues. You will utilize data to gain insights into your department's performance, driving sales and meeting targets while ensuring stock file accuracy. Primark is committed to your success, providing a robust onboarding process and the necessary tools to excel in your role. As the company expands globally, you will be empowered to grow your career while enjoying a healthy work-life balance. Your role will not only involve operational excellence but also the opportunity to inspire and lead a team, making a significant impact on the overall success of the store.
Responsibilities
- Own a department and focus on maximizing sales, inventory, and standards.
- Manage inventory and product movement in accordance with customer demand.
- Review and manage planograms and period layouts.
- Stay informed about local market trends to maintain competitive advantage.
- Use data to understand department performance and drive sales.
- Hire, train, coach, and motivate a team of Sales Associates and Team Leaders.
- Ensure exceptional shopping experience for customers and a positive work environment for colleagues.
- Support store management in securing cash, stock, and property.
Requirements
- At least 2 years of retail leadership experience in a fast-paced, high-volume environment.
- Demonstrated strong commercial acumen.
- Ability to adapt plans and priorities in a fast-paced environment.
- Strong communication skills to relate to customer needs.
- Proven ability to lead, motivate, and inspire a team.
- Resilience and confidence in providing constructive feedback.
- Commercial awareness of local market and key competitors.
- Good planning and organizational skills, with the ability to prioritize effectively.
- Experience in managing difficult situations and problem-solving.
Nice-to-haves
- Experience as a Store Manager, Assistant Store Manager, or Department Manager.
- Keyholder responsibility including availability for emergency call outs.
Benefits
- Competitive benefits package
- Work-life balance
- Robust onboarding process
- Career growth opportunities
