Department Manager - General Merchandise - Clemson University Bookstore

About the position

The Department Manager in General Merchandise at Barnes & Noble College is responsible for overseeing the daily operations of the General Merchandise department, ensuring excellent customer service and effective management of the sales floor. This role requires a creative and adaptable individual who can assist customers with a variety of products while maintaining a clean and appealing store environment.

Responsibilities

• Support all store operations and departments in partnership with the management team.
• Manage daily activities of the selling floor to ensure the appeal of displays and availability of merchandise.
• Maintain a presence on the sales floor to greet customers and provide assistance.
• Use department-specific technology to answer questions and meet customer needs.
• Maintain an appealing and clean sales floor according to merchandising guidelines.
• Assist with processing sales transactions involving cash, credit, or financial aid payments.

Requirements

• 2+ years' experience in a retail setting as a manager or buyer preferred or a graduate of the Best Seller Program.
• High school diploma/GED required.
• Outstanding customer service skills to match customers to products that meet their needs.
• Basic reading, writing, and accounting skills required.
• Excellent customer service and communication skills needed.
• Strong interpersonal, communication, and problem-solving skills.
• Ability to work a flexible schedule including evenings, weekends, and holidays.