Nike-posted about 1 year ago
Full-time • Mid Level
Hershey, PA
Leather and Allied Product Manufacturing

As a Department Manager at Nike, you will serve as a coach and leader, guiding your team to deliver exceptional customer service in a fast-paced retail environment. Your role will involve training team members, implementing service principles, and fostering a positive and inclusive atmosphere. You will also be responsible for driving store growth strategies and building community partnerships while ensuring a high level of customer satisfaction.

  • Leading a team that helps keep all store functions running seamlessly.
  • Ensuring your store is staffed by attracting, assessing, and onboarding future teammates.
  • Equipping store employees with tools needed to succeed in their day-to-day responsibilities.
  • Leading your store's team and business results/critical metrics, including budgeting, planning, customer service, sales, and people leadership.
  • Managing product life cycle from stockroom to visual merchandising and the sales floor.
  • Three years of customer-facing retail or hospitality experience.
  • One year of leadership experience.
  • Demonstrated ability to recruit, build, and lead high-performing teams.
  • Proficient in Microsoft Office and retail business systems.
  • Ability to bend, squat, reach, climb a ladder, and stand for extended periods of time with or without reasonable accommodations.
  • Proven ability to utilize tools for conflict resolution and employee coaching and counseling.
  • Able to work mornings, weekends, nights, and holidays as needed.
  • Medical, Dental and Vision Insurance
  • Health Savings Accounts and Flexible Savings Accounts after 12 months of continuous employment
  • 401(k) Plan, CERA, Employee Assistance Program, Mental and Emotional Health, Financial Coaching and Education, Child Development Support and Caregiving Benefits starting on the day you're hired
  • Accrued Paid Time Off and Holiday Pay
  • The opportunity to buy Nike stock at a discount through our Employee Stock Purchase Plan (ESPP)
  • Access to support through Optum Employee Assistance Program at no cost for you and your family
  • Discounts for you and your family from Nike, Converse, and Jordan up to 50% off
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