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Department Manager
$45,490 - $51,168/Yr
H&M - Bee Cave, TX
posted 2 months ago
Full-time - Entry Level
Bee Cave, TX
Clothing, Clothing Accessories, Shoe, and Jewelry Retailers
About the position
The Department Manager at H&M is responsible for supporting the store's sales and profit goals by delivering the best customer experience. This role involves managing a team, ensuring compliance with H&M standards, and executing operational tasks to maximize sales. The Department Manager will also focus on talent development, performance management, and maintaining a positive work environment.
Responsibilities
- Analyze and follow up on Sales & Profit KPIs for the department with Visual Merchandisers.
- Secure actions to maximize selling and support Visual Merchandisers with necessary staffing.
- Ensure store operations and H&M standards are followed through proper scheduling.
- Plan and prioritize actions that impact selling and implement the Commercial Handbook.
- Deliver H&M Customer Service standards through active coaching and leading by example.
- Participate in executing store routines including delivery truck processing and price changes.
- Prevent loss and ensure safety and security guidelines are followed.
- Provide input on allocation and replenishment based on sales trends and competitor landscape.
Requirements
- 1-2+ years of transferrable experience in a retail environment.
- Ability to lift in excess of 20 pounds.
- Ability to coach and counsel staff on management techniques.
- Ability to stand for long periods, bend, stretch, and engage in repetitive motions.
- Ability to climb a ladder and use a step stool.
- Basic computer skills such as browser navigation and data entry.
Nice-to-haves
- Passionate about customer service and helping people find their style.
- Ability to work in a fast-paced environment with attention to detail.
- Open availability including evenings and weekends.
Benefits
- 25% Staff Discount
- Medical, Pharmacy, Vision and Dental Coverage
- Employee Assistance Program
- Vacation, Wellness, Holiday and Parental Pay
- 401K
- Commuter Benefits
- Health and Dependent Care FSA
- Voluntary Benefits
