Department Receptionist

$31,138 - $44,346/Yr

State Of Iowa - Des Moines, IA

Full-time - Entry Level

Des Moines, IA

251-500 employees

Executive, Legislative, and Other General Government Support

About the position

The Iowa Department of Agriculture and Land Stewardship (IDALS) is seeking a proactive and friendly Receptionist to serve as the first point of contact for visitors and callers. This role is essential in ensuring excellent service and communication within the department, reflecting IDALS's commitment to public service and support for Iowa's agriculture and communities.

Responsibilities

• Serve as the main receptionist by warmly greeting and directing visitors.
• Answer and manage the main IDALS phone line, providing clear and courteous service to all callers.
• Perform general office tasks such as sorting and date-stamping mail, drafting and typing letters, forms, labels, and envelopes.
• Provide support to various IDALS teams as needed, handling miscellaneous tasks to support department-wide efficiency and productivity.

Requirements

• High school diploma or GED.
• 1 year of experience in general office, sales, reception, or related work involving direct contact with people.
• Strong communication skills and customer service experience.
• Proficiency in Microsoft Office and multi-line phone systems.

Nice-to-haves

• Strong interpersonal skills and the ability to interact professionally with diverse groups.
• Basic knowledge of office equipment and standard software applications.
• Attention to detail and organization skills.

Benefits

• Paid jury duty
• Paid holidays
• Disability insurance
• Health insurance
• Dental insurance
• Tuition reimbursement
• Paid time off
• Employee assistance program
• Vision insurance
• Life insurance