DEPARTMENT SECRETARY

$12,480 - $12,480/Yr

University of New Mexico Hospital - Algodones, NM

posted 4 months ago

Full-time
Algodones, NM
Hospitals

About the position

The position involves providing secretarial, clerical, and administrative support services within the MDC-Medication Assisted Treatment department. The role requires the individual to manage various tasks such as answering multiple phone lines, preparing correspondence in final form, receiving visitors, distributing reports, scheduling meetings, maintaining files, and accomplishing special projects as required. The individual will be responsible for managing the hospital's confidential information, including employee information, performance management, and legal and regulatory compliance. It is important to note that this position does not involve any patient care assignments. The responsibilities include accepting and screening telephone calls for the supervisor and department staff, engaging in contacts outside the department to obtain information and arrange meetings, and establishing good rapport with patients, visitors, physicians, and hospital employees. The role also involves operating and maintaining office equipment, classifying and filing correspondence and records, answering inquiries about departmental activities, sorting and distributing mail, and preparing responses to routine inquiries. The individual will be expected to deliver quality service, prepare and submit payroll information biweekly, maintain recordkeeping systems, prepare various administrative reports, and manage the supervisor's personal schedule by arranging meetings and appointments. Additionally, the position requires ordering office supplies, performing typing assignments that are often confidential, and enhancing professional growth through participation in educational programs and workshops. Adherence to the core expectations of the Patient Centered Medical Home or Patient Centered Specialty Practice is also a key aspect of this role.

Responsibilities

  • Accept and screen telephone calls for supervisor and department staff or route calls appropriately
  • Engage in a variety of contacts outside the department and the Hospitals to obtain information and arrange meetings
  • Establish and maintain good rapport and effective working relationships with patients, visitors, physicians, and Hospitals employees
  • Operate and maintain a variety of office equipment; obtain and maintain office equipment supplies
  • Classify, sort and file correspondence, records, and other documents
  • Answer inquiries concerning activities and operations of the department by referring to and interpreting policies and procedures
  • Open, sort, review, and distribute mail and prepare responses to routine inquiries
  • Deliver quality service and act positively with all customers to complete assigned functions; identify, recommend, and implement opportunities for continuous improvement
  • Prepare and submit time to payroll system biweekly
  • Establish, maintain, and revise recordkeeping and filing systems
  • Prepare a variety of administrative reports, statements, and rosters; gather data and other necessary information; distribute reports
  • Arrange meetings and conferences, schedule interviews and appointments, and perform other duties related to maintaining supervisor's personal schedule
  • Order office supplies and place items in proper storage areas
  • Perform a wide variety of typing assignments which are often confidential in nature
  • Enhance professional growth and development through participation in educational programs, reading current literature, attending in-services, meetings, and workshops
  • Adhere to and promote the core expectations of the Patient Centered Medical Home or Patient Centered Specialty Practice as applicable

Requirements

  • High School or GED Equivalent
  • 3 years directly related experience
  • Computer word processing program experience or education

Nice-to-haves

  • Bilingual English, Spanish, Keres, Tewa, Tiwa, Towa, Zuni, or Navajo

Benefits

  • 17% weekday nights differential
  • 26% weekend nights differential
  • 15% weekend day shift differential
  • Additional $6.00/HR Safety Incentive Increase
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