Department Support Specialist I- ENT

$38,422 - $47,460/Yr

Ks Management Services - Houston, TX

Full-time - Entry Level

Houston, TX

501-1,000 employees

Amusement, Gambling, and Recreation Industries

About the position

The Department Support Specialist I plays a crucial role in providing clerical and administrative support to physicians and management staff within the ENT department. This position focuses on ensuring accurate medical collections, enhancing patient interactions, and fostering a collaborative team environment to deliver high-quality patient care.

Responsibilities

• Perform clerical and typing duties for physicians and management staff.
• Analyze eligibility media and utilize various system applications for reporting purposes.
• Interpret multiple medical plan benefits to maximize accurate collections.
• Engage in collaborative interactions with patients to achieve excellent customer service and satisfaction.
• Promote mutual respect among all members of the healthcare team.
• Practice positive guest/peer relationships and work effectively with others.
• Demonstrate a positive attitude to create a caring environment.

Requirements

• High school diploma or GED from an accredited program.
• 1-year general administrative experience.
• 6 months medical insurance verification experience or experience scheduling operative procedures.
• Proficient knowledge of Microsoft Office.

Nice-to-haves

• Ability to speak/understand Spanish.
• Previous billing/claims experience.
• CPT/ICD coding experience.

Benefits

• Health insurance
• Dental insurance
• Tuition reimbursement
• Paid time off
• Employee assistance program
• Vision insurance
• 401(k) matching