Deposit Operations & Delivery - Transaction Processing Specialist II

NBH Bank - Kansas City, MO

Full-time - Entry Level

Kansas City, MO

Credit Intermediation and Related Activities

About the position

At NBH Bank, we believe in the power of relationships and the importance of understanding the complexities of our clients' lives. As a Transaction Processing Specialist II, you will play a crucial role in ensuring that our banking operations run smoothly and efficiently. This position focuses on producing high-quality, detailed work based on established standards, guidelines, and procedures. You will be responsible for processing the printing, balancing, and mailing of interest checks, as well as handling legal research related to subpoenas or payments on court orders. Additionally, you will process account adjustments and clear entries on the Federal Reserve reconciliation, ensuring that all tasks are completed accurately and on time. Your daily responsibilities will include reviewing invalid and closed accounts, responding to death notices, recall letters, trace requests, and unauthorized affidavits. You will also audit invalid transaction codes on daily transitions and process incoming and outgoing wire transfers for both domestic and international transactions. This role requires you to print and mail notices related to wire transfers, ACH, and Reg. E opt-in, while also reviewing daily stop payment, dormant, and inactive reports. Building rapport with clients and fellow associates is essential, as is treating everyone with respect and consideration, regardless of their status or position. In this stable work environment, you will receive structured step-by-step training and positive, supportive coaching from management and peers. Consistent, error-free work based on defined regulations and standards is key to your success in this role. You will be expected to maintain current knowledge and compliance with regulations and bank policies, including the Bank Secrecy Act (BSA) and Office of Foreign Assets Control (OFAC) requirements. This position is designed to develop you into a valued technical expert, recognized and supported by management, who can deliver quality work consistently.

Responsibilities

• Process the printing, balancing, and mailing of interest checks.
• Handle legal research related to subpoenas or payments on court orders.
• Process account adjustments and clear entries on the Federal Reserve reconciliation.
• Review daily invalid and closed accounts.
• Respond to death notices, recall letters, trace requests, and unauthorized affidavits.
• Audit invalid transaction codes on daily transitions.
• Process incoming and outgoing wire transfers for domestic and international transactions.
• Print and mail notices related to wire transfers, ACH, and Reg. E opt-in.
• Review daily stop payment, dormant, and inactive reports.
• Build rapport with clients and fellow associates.

Requirements

• High School diploma or equivalent.
• 2+ years of relevant job experience in a banking environment.
• Strong verbal and written communication skills.
• Knowledge of the banking industry and consumer banking processes.
• Good judgment and decision-making skills.
• Basic knowledge of Microsoft Word and Excel.
• Ability to respond with flexibility to changing needs.
• Strong attention to detail and accuracy.

Nice-to-haves

• Associate's degree or equivalent combination of education and related work experience.
• 3+ years of relevant job experience in banking.
• Previous experience in bank operations or related field.

Benefits

• Insurance coverage
• 401k retirement plan
• Associate stock purchase program
• Paid time off
• Associate banking perks