Deposit Operations Specialist I

Vibrant Credit Union - Moline, IL

Full-time

Moline, IL

Credit Intermediation and Related Activities

About the position

Position Overview: The Deposit Operations Specialist will use various systems to perform support functions for transaction-related activities throughout the organization. This role is crucial in managing the execution of deposit operations tasks, which include non-member banking operations for deposit accounts, loan accounts, credit and debit cards. The specialist will also manage the department ticketing queue to maintain Service Level Agreements (SLA) and ensure that all operations run smoothly and efficiently. What You Will Do: The responsibilities of the Deposit Operations Specialist include extracting daily reports containing complete and accurate data, reviewing and implementing new member account restrictions, and processing all items related to share drafts. This includes handling returned checks, unpresented checks, declarations of loss, voided checks, and Harland Clark check orders. The specialist will also be responsible for processing verification of deposits, ACH settlements, dividend and required minimum distribution (RMD) checks, stop payments on corporate checks, and completion of IRA transactions. Additionally, the role involves researching and executing requests for check and statement copies and processing member expulsions while adhering to SLA requirements.

Responsibilities

• Manage the execution of deposit operations tasks, including non-member banking operations for deposit accounts, loan accounts, credit and debit cards.
• Manage department ticketing queue to maintain Service Level Agreement (SLA).
• Extract daily reports containing complete and accurate data.
• Review and implement new member account restrictions.
• Process all items related to share drafts, including returned checks, unpresented checks, declarations of loss, voided checks, and Harland Clark check orders.
• Process verification of deposits, ACH settlements, dividend and required minimum distribution (RMD) checks, and stop payments on corporate checks.
• Complete IRA transactions and research requests for check and statement copies.
• Process member expulsions while adhering to SLA requirements.

Requirements

• High school diploma or GED required.
• Associate's degree in business, finance, accounting, or related field preferred.
• Experience working in financial institutions is preferred.
• Working knowledge of Fiserv DNA, Asensus, Verafin, MS Excel, and ticketing systems.
• Working knowledge of ACH, Wires, Share draft, RDC, ATM, Escheatment, Decedent, and IRA-related transactions.
• Basic knowledge of Deposit Operations compliance requirements as well as state and federal regulations.