DEPT SPECIALIST KEY CARRIER- Lucky- 32300 Dyer St., Union City, CA 94587

$35,880 - $53,040/Yr

Save Mart Supermarkets - Union City, CA

Full-time - Entry Level

Union City, CA

10,001+ employees

Food and Beverage Retailers

About the position

The Key Carrier Specialist at Lucky is responsible for overseeing front-end operations and staff in the absence of the Assistant Center Store Manager. This role focuses on ensuring exceptional customer service, managing performance and productivity, and maintaining compliance with company standards. The Key Carrier Specialist also trains and directs front-end associates, ensuring a positive shopping experience for customers.

Responsibilities

• Provide customers with a remarkable shopping experience by demonstrating, training, and holding store associates accountable for excellent customer service
• Manage front-end performance and productivity, including cash handling procedures and compliance checks
• Directly lead Clerks and Clerk's Helpers with a focus on accountability and achieving high business performance
• Ensure that front-end and parking lot conditions are met, including cleanliness and merchandising
• Perform store balancing functions to enhance the shopping experience
• Monitor customer experience on the front-end
• Occasionally maintain total store operations in the absence of store management
• Perform other duties as assigned

Requirements

• Minimum age requirement: 18 years
• Good communication and interpersonal abilities
• Good training skills
• Strong skills in supervision and coordination
• Good counting and math skills
• Ability to read and write to accurately complete all documentation
• Knowledge of front-end operations and check stand procedures
• Knowledge of compliance and basic applicable contract/work rules
• High School Diploma (or G.E.D.) or additional job experience
• One year of prior work experience that includes a minimum of 6 months Grocery/Retail experience

Benefits

• Health, Dental, Vision, Life and AD&D insurance
• 401K
• Tuition reimbursement and scholarship opportunities
• Vacation and personal holidays
• In-store purchase discounts