Deputy Chief Information Officer of Operations (Senior Public Service Administrator, Opt. 3)

$140,000 - $150,000/Yr

State Of Illinois - Springfield, IL

Full-time - Senior

Springfield, IL

Executive, Legislative, and Other General Government Support

About the position

The Deputy Chief Information Officer of Operations (Senior Public Service Administrator, Opt. 3) position is a pivotal role within the Department of Innovation and Technology (DoIT) in the State of Illinois. This position is responsible for overseeing the Information Technology (IT) Operations Program specifically for the Department of Children and Family Services (DCFS). The Deputy CIO will plan, advise, direct, manage, and coordinate various IT operations, which include the Project Office, Application Service Desk, and Cloud Architect functions. This role is crucial in ensuring that the IT infrastructure and services align with the strategic goals of the department and effectively support the needs of the DCFS. In addition to managing IT operations, the Deputy CIO will also be responsible for overseeing Information Security for DoIT-DCFS. This includes ensuring that all IT systems are secure and compliant with state and federal regulations. The Deputy CIO will manage the Platform Systems Support and will serve as a full-line supervisor to a team of IT professionals, providing leadership, guidance, and support to ensure high performance and effective service delivery. The ideal candidate for this position will possess a strong background in IT management, with a focus on operations and security. They should have experience in leading teams, managing complex IT projects, and developing strategies that enhance operational efficiency. The role requires a dynamic and creative thinker who can solve problems effectively and adapt to the evolving needs of the department. The Deputy CIO will play a key role in fostering a collaborative and innovative work environment within the DoIT team.

Responsibilities

• Plan, advise, direct, manage, and coordinate the Information Technology (IT) Operations Program for DoIT-DCFS.
• Oversee the Project Office, Application Service Desk, and Cloud Architect functions.
• Manage Information Security for DoIT-DCFS, ensuring compliance with regulations.
• Supervise a team of IT professionals, providing leadership and support.
• Develop strategies to enhance operational efficiency within IT services.
• Collaborate with other departments to align IT services with organizational goals.

Requirements

• Strong background in IT management with a focus on operations and security.
• Experience in leading teams and managing complex IT projects.
• Ability to develop and implement strategies for operational efficiency.
• Excellent problem-solving skills and adaptability to changing environments.
• Strong communication and interpersonal skills.

Nice-to-haves

• Bilingual skills are welcome.
• Experience in public service or government IT operations.

Benefits

• Competitive Group Insurance benefits including health, life, dental and vision plans
• Flexible work schedules (when available and dependent upon position)
• 10-25 days of paid vacation time annually (10 days for first year of state employment)
• 12 days of paid sick time annually which carryover year to year
• 3 paid personal business days per year
• 13-14 paid holidays per year dependent on election years
• 12 weeks of paid parental leave
• Pension plan through the State Employees Retirement System
• Deferred Compensation Program - voluntary supplemental retirement plan
• Optional pre-tax programs - Medical Care Assistance Plan (MCAP) & Dependent Care Assistant Plan (DCAP)
• Tuition Reimbursement Program and Federal Public Service Loan Forgiveness Program eligibility