Deputy Chief Technology Officer, Corporate Systems Products

$204,716 - $241,632/Yr

MTA - New York, NY

Full-time - Senior

New York, NY

Professional, Scientific, and Technical Services

About the position

The Deputy Chief Technology Officer (DCTO) for Corporate Systems Products at MTA is a senior leadership role responsible for overseeing the development and management of technology products that support corporate operations. This position focuses on complex systems related to finance, payroll, and legal operations, ensuring that these systems are effective, scalable, and integrated with existing infrastructure. The DCTO will lead technical teams, manage product portfolios, and develop strategic roadmaps to meet the MTA's operational goals while ensuring high-quality service delivery and stakeholder satisfaction.

Responsibilities

• Provides leadership in overall business planning, aligning technology with MTA's strategic goals.
• Leads a cross-functional product organization to deliver impactful solutions for MTA stakeholders.
• Ensures continuous delivery of product services, measured by customer satisfaction and performance indicators.
• Identifies and prioritizes product opportunities for improved service delivery.
• Facilitates consultation with stakeholders to define business and systems requirements for new technology implementations.
• Monitors product application lifecycles and ensures IT needs are met on time and within budget.
• Leads the evaluation, selection, implementation, and maintenance of information systems products.
• Ensures data integrity and security for personal and proprietary information.
• Advises senior management on emerging technology trends and their potential use within MTA.
• Oversees strategic vendor relationships and manages contractor performance.
• Attracts, develops, and retains high-performance team members.

Requirements

• Bachelor's Degree or related fields or equivalent experience.
• Minimum of 12 years of relevant experience, with at least six years in supervisory or management roles.
• Advanced organizational skills and knowledge of IT delivery methodologies.
• Extensive experience in strategic planning, business planning, data analysis, and financial management.
• Expertise in application development and/or infrastructure technologies.
• Demonstrated ability to communicate effectively with internal and external stakeholders.

Nice-to-haves

• Experience with cloud services (e.g., AWS, Azure) and cybersecurity principles.
• Familiarity with emerging technologies such as AI, machine learning, and IoT.

Benefits

• Eligible for telework (two days per week).
• Competitive salary range of $204,716 - $241,632.