Deputy Director of Health Plan Operations

$95,982 - $148,039/Yr

EO of HHS PayRoll/Gen Admin - Quincy, MA

Part-time - Senior

Quincy, MA

About the position

The Deputy Director of Health Plan Operations at MassHealth is responsible for overseeing the management and operations of the Medicaid and Children's Health Insurance Program (CHIP) in Massachusetts. This role involves leading a team to enhance healthcare outcomes for members, ensuring high-quality service delivery, and streamlining administrative processes. The Deputy Director will collaborate with various MassHealth offices and stakeholders to identify challenges and implement improvements, while also managing relationships with health plans and driving special projects to enhance efficiency and compliance.

Responsibilities

• Lead administrative management for MassHealth's Accountable Care Organization (ACO), Managed Care Organization (MCO), and Primary Care Clinician Plan health plans.
• Drive special projects and cross-team process improvement efforts to enhance the efficiency and compliance of the MassHealth managed care health plans.
• Manage relationships with health plans.
• Develop and manage a performance-oriented team of contract managers and analysts.
• Support other MassHealth priorities and teams when work intersects with MassHealth health plans.

Requirements

• Doctoral degree in a relevant field.
• At least six years of professional experience in business administration, management, or healthcare management.
• Two years of experience in a project management, supervisory, or managerial capacity.
• Strong organizational and communication skills.
• Experience in process management and project management.

Nice-to-haves

• Excellent analytical and problem-solving skills.
• Experience with Accountable Care Organization (ACO) and Managed Care Organization (MCO) program content.
• Ability to multitask and work under pressure.
• Strong interpersonal skills and a passion for public service.

Benefits

• Health insurance
• Comprehensive employee benefits package
• Potential for a hybrid work schedule