Deputy Program Manager

$84,000 - $95,000/Yr

SRC - Syracuse, NY

Full-time - Mid Level

Syracuse, NY

Professional, Scientific, and Technical Services

About the position

SRCTec, LLC is currently seeking a Deputy Program Manager in the Syracuse, N.Y. office to support our growing number of defense customers. The deputy program manager will work closely with our Program Managers and Manufacturing Program Managers in the daily execution of engineering development and production programs, while providing guidance and direction to program support staff.

Responsibilities

• Demonstrate professional knowledge and application of program management skills including organizational management and business intelligence
• Perform duties as delegated by the Program Manager/s on large programs
• Lead small programs, under the guidance of Program Manager
• Collaborate with other department Deputy Program Managers as required
• Work directly with Manufacturing Program Manager and Manufacturing manager to ensure contract delivery requirements
• Provide task guidance and direction to Program Control Analyst
• Create status reports and other technical documents
• Create and maintain program schedules in Microsoft Project
• Create and maintain budgets and cost tracking workbooks
• Lead internal and external customer program reviews
• Participate and/or lead in person and virtual customer meetings
• Lead planning/execution of proposals
• Track program risks and action items while maintaining a database for each
• Work closely with financial analysts, procurement, contracts, shipping & receiving, and cost estimating on various tasks in support of programs
• Ensure overall compliance with Program management procedures and processes
• Support the work of the technical team and support staff as delegated by the Program Manager
• Monitor and report performance against plans to meet cost, schedule, and staffing objectives
• Track program risks and action items while maintaining a database for each
• Demonstrate basic knowledge and application of program management skills including organizational management and business intelligence

Requirements

• Bachelor's degree in an engineering discipline, mathematics, or business administration with 4+ years of related experience, or
• Master's degree in engineering discipline, mathematics, business administration or related field with 1+ years of related experience
• Experience in a high mix, low volume or low mix, high volume manufacturing environment
• Must be proficient in Microsoft Office: Word, PowerPoint, Excel, and Project
• Must be a proven team player with excellent organization, communication, and interpersonal skills, and a positive can-do work attitude
• Ability to prioritize multiple tasks in a fast-moving environment
• Professional customer communication and interfacing skills; strong customer advocacy and customer-first attitude
• High level of attention to detail and documentation accuracy; self-motivated with intellectual curiosity, with regards to data and determination to work through problems
• Willing and motivated to learn; desire to understand the peripheral processes that provide input to, or derive outputs from, the support services processes
• Strong time management and prioritization skills; not easily frustrated or overwhelmed
• Ability to effectively manage multiple customer service requests concurrently while effectively discerning and managing changing priorities
• Able to work efficiently and effectively within a collaborative team environment and independently
• Possess exceptional organizational, process management, and written and verbal communications skills
• Travel 10 percent

Nice-to-haves

• Must be proficient in Microsoft Office: Word, PowerPoint, Excel, and Project

Benefits

• Competitive salary and comprehensive benefits package
• Four or more weeks of paid time off to start
• 10 percent employer contribution toward retirement
• 100 percent tuition support