Design Consultant

Havertys - Memphis, TN

Memphis, TN

Furniture, Home Furnishings, Electronics, and Appliance Retailers

About the position

Assists Sales Consultant in closing transactions by providing design services to Havertys customers. Will visit client's homes to assure proper furniture placement and color coordination, will also recommend additional furniture and accessories for the room design as needed. Maintains consistent level of sales and other key metrics as required by management and Havertys policy, including a minimum monthly sales volume requirement which may be subject to change. Position may involve sales training directly on the sales floor to enable an understanding of the Havertys customer engagement process.

Responsibilities

• Assists Sales Consultant by scheduling or attending a scheduled qualified home visit.
• Visits customers' homes individually or accompanied by sales consultant.
• Coordinates with decision-maker(s) during home visit and final presentation.
• May build a Presentation Board with colors and placement of furniture.
• May draw floor plans using Havertys.com 'RoomPlanner' software.
• Provides recap to Sales Consultant and Management after each house visit.
• Assists Sales Consultant with the creation of special-order skus and sales reserves.
• Assists Sales Consultant with the creation of floor plans for in-store clients.
• Provides constructive feedback to customers to help build the sale.
• Maintains knowledge of special sales, financing plans, delivery procedures, warranties, etc.
• Reinforces customer selections and helps bring sale to closure.
• May use My Sales Center to access and follow-up with customers.
• Maintains knowledge of a broad range of furniture styles and products.

Requirements

• Bachelor's degree (B.A.) from four-year college or university in interior design or related field.
• 2 to 4 years related experience and/or training or equivalent combination of education and experience.
• ASID certification preferred.
• Must have a current valid driver's license with a clean driving record.
• Reliable transportation with verification of minimum state required car insurance.
• Knowledge of email and systems such as Room Planner software, Microsoft Office components, Internet software, Full-shot image ware.