Design Manager/Project Manager - Hospitality Interiors

Gensler - Dallas, TX

Full-time - Senior

Onsite - Dallas, TX

5,001-10,000 employees

Professional, Scientific, and Technical Services

About the position

As a Design Manager for Hospitality Interiors at Gensler, you will lead and deliver a variety of project types and sizes through all phases, acting as the main point of contact for clients. Your role involves mentoring junior staff, ensuring client satisfaction, and optimizing project delivery while maintaining strong relationships with existing clients. You will be responsible for managing project processes, budgets, and documentation, contributing to new business development, and ensuring the highest level of design quality.

Responsibilities

• Develop and nurture positive relationships with existing client contacts, optimizing all potential opportunities.
• Maintain awareness of existing clients' business objectives, plans, target audience, and market trends to identify further demand for Gensler services.
• Ensure day-to-day delivery of projects on time and on budget.
• Lead and facilitate the overall cross-functional project team.
• Manage project processes, ensuring clarity of requirements, deliverables, timelines, and visibility against fees throughout the project life cycle.
• Prepare, communicate, and monitor project work plans, budgets, and deliverables for client and internal teams.
• Prepare and review proposals, contracts, and consultant agreements.
• Manage multiple aspects of client, team, and project coordination, including full documentation coordination with various consultants.
• Take ownership of problems and successful resolution planning in consultation with Practice Area leadership and Studio Director.
• Support and contribute to new business development with current and potential clients.
• Contribute positively to project reports and staffing meetings with concise and accurate information.
• Review internal project accounting documents and process draft project billing.
• Work with the Design Director and marketing team to document the project story and arrange photography/videography as needed.

Requirements

• Design Management and Project Management experience required.
• Bachelor's Degree or higher in Interior Design required.
• 10+ years of industry experience inclusive of hospitality interiors projects.
• Licensed Interior Designer preferred.
• Experience in the delivery of projects on major hotel brand standards including upscale, upper upscale, and luxury brands required.
• Strong leadership, organizational, and communication skills.
• Knowledge and experience in all phases of interior design projects.
• Proven ability to provide excellent client service and account leadership.
• Proactive and adaptable with the ability to work in a fast-paced environment.
• Strong programming and space planning skills.
• Proficiency in Revit.
• Experience managing consultant teams and resolving complex technical and design issues.

Benefits

• Medical, dental, and vision insurance
• Disability insurance
• Wellness programs
• Flexible spending account
• Paid holidays
• Paid time off
• 401k
• Profit sharing
• Employee stock ownership
• Twice-annual bonus opportunities
• Reimbursement for professional licenses and associated renewals and exam fees
• Tuition reimbursement for eligible programs or classes