Design Manager/Project Manager (Hospitality/Retail/Residential)

Gensler - Houston, TX

Full-time - Senior

Onsite - Houston, TX

Professional, Scientific, and Technical Services

About the position

As a Design Manager at Gensler, you will lead and deliver a variety of project types and sizes in the hospitality, retail, and residential sectors. This role involves being the main point of contact for clients, ensuring high levels of design and client satisfaction while mentoring junior staff. You will manage the project process from inception to completion, focusing on maintaining positive client relationships and delivering projects on time and within budget.

Responsibilities

• Develop and nurture positive relationships with existing client contacts, optimizing all potential opportunities.
• Maintain awareness of existing clients' business objectives, plans, target audience, and market trends to identify further demand for Gensler services.
• Ensure day-to-day delivery of projects on time and on budget.
• Lead and facilitate the overall cross-functional project team.
• Manage project processes, ensuring clarity of requirements, deliverables, timelines, and visibility against fees throughout the project life cycle.
• Prepare, communicate, and monitor project work plans, budgets, and deliverables for client and internal teams.
• Prepare and review proposals, contracts, and consultant agreements.
• Manage multiple aspects of client, team, and project coordination, including full documentation coordination with various consultants.
• Take ownership of problems and successful resolution planning in consultation with Practice Area leadership and Studio Director.
• Support and contribute to new business development with current and potential clients.
• Contribute positively to project reports and staffing meetings with concise and accurate information.
• Review internal project accounting documents and process draft project billing.
• Work with the Design Director and marketing team to document the project story and arrange photography/videography as needed.

Requirements

• Design Management and Project Management experience required.
• Bachelor's Degree or higher in Interior Design or Architecture.
• 10+ years of experience in the field.
• Registered Interior Designer or Architect.
• Strong leadership, organizational, and communication skills.
• Knowledge and experience in all phases of interior design/architectural projects.
• Proven ability to provide excellent client service and account leadership.
• Proactive and adaptable with the ability to work in a fast-paced environment.
• Strong programming and space planning skills.
• High level of design competence with knowledge of building codes.
• Proficiency in Revit.
• Experience managing consultant teams and resolving complex technical and design issues.

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Paid holidays
• Paid time off
• Profit sharing
• Vision insurance