Design Program Manager, Global Enablement Program

$108,400 - $185,000/Yr

Amazon - New York, NY

Full-time - Mid Level

New York, NY

10,001+ employees

Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers

About the position

The Design Program Manager for the Global Enablement Program at Amazon will oversee the curation of content for the Worldwide Prospecting Day (WWPD) event. This role focuses on aligning content with customer personas and user needs to enhance the customer experience and drive revenue. The manager will audit existing content, recommend new types, and collaborate with various teams to ensure effective messaging and user-centered design.

Responsibilities

• Auditing existing content and providing recommendations for new content types that resonate with target audiences
• Partnering with content contributors to source high-quality, relevant content that meets requirements
• Curating the content into user-centered experiences that simplify complex topics through minimalist design principles
• Measuring, tracking, and analyzing performance data to optimize content and maximize efficiency
• Ensuring core messaging alignment across the WWPD campaign
• Aligning WWSO (Worldwide Solutions Organization) industry and solutions with the content curation
• Partnering with SMEs to map primary use cases to the content
• Collaborating cross-functionally (AFX, Field, PMM, WWSO, Global Marketing) to create prospecting workflows
• Integrating AWS Solutions content with PMM's top-line messaging
• Defining the target audience for workflows with input from Field and WWSO teams
• Establishing a delivery mechanism and curating enablement content (e.g., kickoff decks, videos) based on SME input and user feedback

Requirements

• 3+ years of design experience
• Have an available online portfolio
• Experience working with agile development teams (agile/scrum/kanban)
• Experience in Adobe Creative Suite applications, with high proficiency in Adobe Illustrator, Photoshop, InDesign, and Acrobat using macOS

Nice-to-haves

• Experience with e-commerce, search, social, and other major application types and their UX patterns
• Experience creating services and applications with multiple user touch points on different platforms and devices

Benefits

• Medical insurance
• Financial benefits
• Equity options
• Sign-on payments
• Comprehensive employee benefits package