Design Studio Spc/Home Stylist, Part-Time, Streets at Southpoint - Pottery Barn

Williams-Sonoma-posted about 1 year ago
Part-time • Entry Level
Durham, NC
Furniture, Home Furnishings, Electronics, and Appliance Retailers
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The Design Studio Specialist role at Pottery Barn involves inspiring customers to express their personal style in their homes through design consultations. This part-time position focuses on providing exceptional customer service, assisting with sales, and maintaining customer engagement with the brand. The specialist will work both in-store and in-home to create tailored design plans that meet clients' needs and preferences.

  • Utilize design expertise to assist clients in one-on-one consultations in the store and in-home regarding the design of their living spaces to drive store sales.
  • Perform productive in-home consultations including the ability to accurately measure and assess the client's living space.
  • Create and present design plans based on client's needs, style, preferences, and living space.
  • Maintain knowledge of current sales and promotions in order to achieve and exceed established sales and productivity goals.
  • Utilizing exemplary World class service standards assist customers with special services including: gift wrap, gift registry, locating merchandise, catalog/internet orders, special orders, back orders, charge sends, courier deliveries, and furniture orders.
  • Demonstrate superior product knowledge, including features and benefits of the entire design studio assortment.
  • Strong communication, clienteling, and customer follow-up skills.
  • Ability to complete and coordinate complex large orders within a variety of sales channels.
  • Experience in working with the elements of design preferred.
  • Proven ability to prioritize and handle multiple tasks simultaneously.
  • 1-2 years of customer service and retail sales experience, (specialty retail preferred, but not required).
  • A generous discount on all Williams-Sonoma, Inc. brands
  • A 401(k) plan and other investment opportunities
  • A wellness program that supports your physical, financial and emotional health
  • Paid vacations and holidays (full-time)
  • Health benefits, dental and vision insurance, including same-sex domestic partner benefits (full-time)
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