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About The Position

The ideal DSA (Designated Selling Associate) Salesperson is passionate about fashion, enjoys working one-on-one with customers and thrives in a sales environment. DSAs drive volume for Nordstrom while championing the brand they represent. DSAs are leaders in customer service, product knowledge education, merchandising, and selling. They drive sales by knowing brand performance, cultivate relationships with both existing and new customers, and educate peers on brand trends, product knowledge, and style. A day in the life includes setting and achieving sales goals for both in-store and digital selling with effective use of selling tools (inclusive of text and social media), and reservations. DSAs build lasting relationships with customers and provide the best service on their terms, which may require flexibility in performing work in different departments. They provide honest feedback to customers about style, fit, and the value of pieces, seek fashion and product knowledge, and build relationships with other DSAs and departments. Additionally, they drive predictable business through appointment-based selling and work with the team to keep the department customer ready.

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