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The ideal DSA (Designated Selling Associate) Salesperson is passionate about fashion, enjoys working one-on-one with customers and thrives in a sales environment. DSAs drive volume for Nordstrom while championing the brand they represent. DSAs are leaders in customer service, product knowledge education, merchandising, and selling. They drive sales by knowing brand performance, cultivate relationships with both existing and new customers, and educate peers on brand trends, product knowledge, and style. A day in the life includes setting and achieving sales goals for both in-store and digital selling with effective use of selling tools (inclusive of text and social media), and reservations. You will build lasting relationships with customers and provide the best service to our customers on their terms, which may require flexibility in performing work in a department other than the one you were hired into. You will provide honest and confident feedback to customers about style, fit, and the value the piece will bring to their wardrobe. Additionally, you will seek fashion and product knowledge, attend meetings and trainings, and build relationships with other DSAs, Stylists, and surrounding departments by conducting DSA-run product knowledge meetings. You will also provide valid product feedback to DM to help better the assortment received at your store, drive predictable business through appointment-based selling, and work with the team to keep the department customer ready. Lastly, you will grow sales by opening new Nordstrom Rewards program accounts, with hours and schedule varying by week depending on business needs.