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Crate & Barrel - Indianapolis, IN
posted 2 months ago
About the position
The Designer position at Crate and Barrel involves creating enriching customer interactions and providing elevated design offerings both in-store and virtually. Designers are responsible for building long-term relationships with customers, utilizing their design knowledge to assist in furnishing spaces, and driving sales through effective communication and design consultations. This role requires a passion for home interiors and the ability to stay updated on design trends, while also leveraging digital tools to bring customer visions to life.
Responsibilities
- Drive sales and provide enriching customer interactions through elevated design offerings.
- Create elevated designs using preferred design tools to develop moodboards, 2D & 3D floor plans, product lists, and customer presentations.
- Lead design consultations in person, via email, phone, and virtually.
- Deliver projects in a timely manner within determined timelines.
- Understand brand aesthetics and merchandising strategy across various channels.
- Stay informed about product information, competition, and industry trends.
- Achieve individual sales, KPI, and service goals while engaging customers on the sales floor.
- Actively listen to customers to identify their needs and communicate loyalty services.
- Support and model excellent customer service with a positive attitude.
- Educate and train store staff on design services to enhance understanding of offerings.
- Develop new and lasting relationships with customers through networking.
Requirements
- Understanding of basic design functions including spatial planning, fabric selection, and lighting.
- Excellent communication skills and ability to translate brand vision to meet customer needs.
- Strong affinity for technology including 2D and 3D tools, Google Suite, and video conferencing.
- Ability to stay updated on current design trends.
- Proven track record of building long-lasting customer relationships.
- 6+ months of competitive sales or interior design service experience preferred.
- Ability to move and/or lift up to 50 pounds, with assistance for heavier merchandise.
Nice-to-haves
- Open availability to work flexible hours on weekdays, evenings, and weekends.
- Availability to work two or more weekend days and at least one weekday or night.
Benefits
- Competitive salary based on experience.
- Opportunities for professional development and training.
