About the position
The Hilton Chicago, a prominent hotel located in the heart of Chicago, is seeking a dedicated Part-Time Athletic Club Attendant to join their team. This role is essential in ensuring that guests have a pleasant and memorable experience while utilizing the athletic club facilities. The Athletic Club Attendant will be responsible for greeting guests promptly and courteously, answering and responding to telephone inquiries, and performing various tasks to maintain the highest standards of service and cleanliness in the athletic club area. The position requires open availability to accommodate the needs of the hotel and its guests, making it an excellent opportunity for individuals looking to gain experience in the hospitality industry. As an Athletic Club Attendant, you will conduct periodic inspections of the locker room area, ensuring that amenities are replenished, towels are collected, and vanity areas are wiped down. You will also be responsible for conducting opening and closing procedures as needed, greeting guests, and responding to inquiries and service issues in a timely and friendly manner. This role is perfect for those who are passionate about delivering exceptional guest experiences and are eager to contribute to a team that values hospitality, integrity, leadership, teamwork, ownership, and a sense of urgency. Working at Hilton means being part of a global hospitality leader that has been dedicated to providing outstanding service and accommodations for nearly a century. The Hilton Chicago offers a unique opportunity to work in a vibrant environment, overlooking Grant Park and Lake Michigan, and to be part of a team that is committed to creating remarkable hospitality experiences every day.
Responsibilities
- Perform periodic inspections of the locker room area; replenish depleted amenities, collect towels and wipe down vanity areas
- Conduct opening and closing procedures, as needed
- Greet guests and respond to guest inquiries and service issues in a timely, friendly and efficient manner
- Perform general Club duties, as needed
Requirements
- Demonstration of Hilton's core values: Hospitality, Integrity, Leadership, Teamwork, Ownership, and a sense of urgency
- Attributes such as Quality, Productivity, Dependability, Customer Focus, and Adaptability
