Desk Based Operations Cordinator - HAWAII RESIDENTS ONLY (7am-3pm Mon-fri)

$45,760 - $52,000/Yr

Custom Clean Pacific - Honolulu, HI

Part-time - Mid Level

Remote - Honolulu, HI

About the position

The Desk Based Operations Coordinator at Custom Clean Pacific is a part-time role focused on overseeing operations for a commercial cleaning company. The position involves leading operational meetings, assisting with staffing needs, and ensuring quality control of services provided. The role is essential for maintaining high standards and effective communication between the local team in Hawaii and the larger operations in Atlantic Canada.

Responsibilities

• Lead mid-day and end-of-day operations meetings.
• Assist with advance planning of staffing needs.
• Double-check Indeed accounts and help recruiters problem-solve.
• Oversee the onboarding, development, and job quality of key employees.
• Audit and prepare reports on the service ticket client satisfaction system.
• Double-check important company structures like after-hours systems.
• Answer after-hours calls as needed.

Requirements

• 2 years of experience in property management.
• Strong customer service skills.
• Mid-level computer skills.
• Leadership abilities.

Nice-to-haves

• Strong problem-solving skills to address customer concerns effectively.
• Adaptability to learn new products quickly and adjust sales strategies as needed.

Benefits

• Health insurance
• Dental insurance
• Paid time off
• Referral program