Mayo Clinic - Red Wing, MN
posted 5 months ago
Mayo Clinic is a top-ranked healthcare provider, recognized for its commitment to patient care and employee satisfaction. The organization prioritizes the needs of patients while also investing in its employees through competitive compensation and comprehensive benefits. This role is essential in facilitating patient visits and supporting healthcare providers by anticipating and responding to patient needs. The position involves coordinating complex appointment schedules, managing patient materials, and ensuring that care providers can focus on delivering high-quality patient care. The successful candidate will be responsible for obtaining and verifying patient demographics and medical insurance information, advising patients of any scheduling changes, and serving as a direct contact for patient inquiries. Additionally, the role requires performing various administrative duties, including processing insurance verifications and managing appointment communications. Flexibility is crucial, as the position may involve cross-coverage and travel depending on the location and departmental needs. The work environment is dynamic, requiring the ability to adapt to changing situations and maintain a positive attitude while managing multiple tasks simultaneously.