Ihire - Bartlett, IL

posted about 2 months ago

Full-time - Mid Level
Bartlett, IL
10,001+ employees
Administrative and Support Services

About the position

Innova Solutions is seeking a Desktop Support Engineer to join our team in Bartlett, Illinois. This position is crucial to our IT organization, where the successful candidate will support existing infrastructure, processes, and operating procedures to deliver IT services to our dynamically growing business. The Desktop Support Engineer will be responsible for managing information technology and computer systems, ensuring that all technology platforms and data operations are planned, organized, controlled, and evaluated effectively. The role involves training and mentoring colleagues to foster a cohesive and flexible operational team. The engineer will design, develop, implement, and maintain systems, policies, and procedures that align with the company's goals while ensuring the security of data, network access, and backup systems. The position requires sensitivity to the needs of colleagues and a commitment to the company's objectives, making it essential for the engineer to act with alignment to both. Candidates should possess direct experience with various technologies, including Oracle, VMware, JD Edwards, Cisco hardware, Dell hardware, Linux, and Windows domains, as well as data center architecture. Proven experience as a senior Information Systems Engineer is necessary, along with exceptional knowledge of technical management and information analysis. The role also demands expertise in data center management and governance, including cloud and hybrid approaches, and firsthand experience with network technologies and administration. The ability to manage diverse relationships with peers, suppliers, and stakeholders in a multicultural environment is also critical.

Responsibilities

  • Manage information technology and computer systems.
  • Plan, organize, control, and evaluate technology platforms and data operations.
  • Train and mentor colleagues to contribute to the development of a cohesive and flexible operational team.
  • Design, develop, implement, and maintain systems, policies, and procedures.
  • Ensure security of data, network access, and backup systems.
  • Act with sensitivity and alignment to the needs of colleagues and the company's goals.

Requirements

  • Direct experience with Oracle, VMware, JD Edwards, Cisco hardware, Dell hardware, Linux, Windows Domains, and Data center architecture.
  • Proven and demonstrable experience as a senior Information Systems Engineer with a diverse professional background.
  • Exceptional knowledge of technical management, information analysis, and technology platform hardware and software.
  • Expertise in data center management and data governance (including Cloud and Hybrid approaches).
  • Firsthand experience with network technologies, network administration, and network installation.
  • Ability to manage a diverse and globally positioned set of relationships with peers, colleagues, suppliers, and stakeholders.
  • Sensitivity to the needs of a multicultural environment while being a positive agent of change.

Benefits

  • Medical & pharmacy coverage
  • Dental/vision insurance
  • 401(k)
  • Health saving account (HSA)
  • Flexible spending account (FSA)
  • Life Insurance
  • Pet Insurance
  • Short term and Long term Disability
  • Accident & Critical illness coverage
  • Pre-paid legal & ID theft protection
  • Sick time
  • Employee Assistance Program (EAP)
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