Ihire - Bartlett, IL

posted about 2 months ago

Full-time - Mid Level
Bartlett, IL
10,001+ employees
Administrative and Support Services

About the position

Innova Solutions is seeking a Desktop Support Engineer to join our IT organization in Bartlett, IL. This position is crucial for supporting our existing infrastructure, processes, and operating procedures to ensure that IT services align with our dynamically growing business needs. As a Desktop Support Engineer, you will be responsible for managing information technology and computer systems, planning and organizing technology platforms, and evaluating data operations. You will also play a key role in training and mentoring colleagues, contributing to the development of a cohesive and flexible operational team. Your responsibilities will include designing, developing, implementing, and maintaining systems, policies, and procedures that ensure the security of data, network access, and backup systems. You will act with sensitivity to the needs of your colleagues while aligning with the company's goals. This role requires a proactive approach to problem-solving and a commitment to maintaining high standards of service delivery. The ideal candidate will have direct experience with technologies such as Oracle, VMware, JD Edwards, Cisco hardware, Dell hardware, Linux, and Windows domains. Proven experience as a senior Information Systems Engineer is essential, along with exceptional knowledge of technical management and information analysis. You will need expertise in data center management and governance, including cloud and hybrid approaches, as well as firsthand experience with network technologies and administration. Your ability to manage diverse relationships with peers, suppliers, and stakeholders will be critical in this role, as will your sensitivity to our multicultural environment.

Responsibilities

  • Manage information technology and computer systems.
  • Plan, organize, control, and evaluate technology platforms and data operations.
  • Train and mentor colleagues to contribute to the development of a cohesive and flexible operational team.
  • Design, develop, implement, and maintain systems, policies, and procedures.
  • Ensure security of data, network access, and backup systems.
  • Act with sensitivity and alignment to the needs of colleagues and the company's goals.

Requirements

  • Direct experience with Oracle, VMware, JD Edwards, Cisco hardware, Dell hardware, Linux, Windows Domains, and Data center architecture.
  • Proven and demonstrable experience as a senior Information Systems Engineer with a diverse professional background.
  • Exceptional knowledge of technical management, information analysis, and technology platform hardware and software.
  • Expertise in data center management and data governance (including Cloud and Hybrid approaches).
  • Firsthand experience with network technologies, network administration, and network installation.
  • Ability to manage a diverse and globally positioned set of relationships with peers, colleagues, suppliers, and stakeholders.
  • Sensitivity to the needs of a multicultural environment while being a positive agent of change.

Benefits

  • Medical & pharmacy coverage
  • Dental/vision insurance
  • 401(k)
  • Health saving account (HSA)
  • Flexible spending account (FSA)
  • Life Insurance
  • Pet Insurance
  • Short term and Long term Disability
  • Accident & Critical illness coverage
  • Pre-paid legal & ID theft protection
  • Sick time
  • Employee Assistance Program (EAP)
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